We are committed to providing clear and consistent information regarding our childcare services. After thorough discussions to understand your specific needs, all parents and carers entering our service will be required to sign a formal contract. This agreement will detail the following:

• Hours of Care: The specific times your child will be in our care.

• Days of Attendance: The agreed-upon days your child will attend.

• Fee Structure: A comprehensive breakdown of all applicable fees.

• Payment Terms: Information on payment schedules, accepted methods, and due dates.

Should you need to make any changes to your child’s hours or days of attendance, please discuss these with us. We will work together to amend the contract accordingly, ensuring that all adjustments are documented and agreed upon.

Our goal is to maintain a transparent and collaborative relationship with all families, ensuring that expectations are clear and mutually understood.

For further information, please refer to our Fees & Payments Policy.