Your Privacy

Last updated: 30 July 2025

Emma’s Explorers (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.emmas-explorers.co.uk and our out-of-school childcare services based at Dunning Village Hall, Auchterarder Road, Dunning, PH2 0RJ. For full information regarding how we use and store your data, please see our Confidentiality, Privacy and Data Retention Policy

1. Information We Collect

We collect and process the following personal data:

  • Names

  • Email addresses

  • Phone numbers

  • Payment details

  • IP addresses

  • Cookies and analytics data

  • Child’s date of birth

  • Medical details

  • Emergency contact information

2. How We Collect Your Information

We collect personal data via:

  • Online forms on our website

  • Cookies and analytics tools (please see our Cookies Policy)

  • Phone conversations

3. Use of Your Information

Your data is used to:

  • Provide and manage our childcare services

  • Process payments

  • Communicate with you regarding bookings and services

  • Comply with legal and regulatory obligations

  • Improve our website and services through analytics

4. Third-Party Services

We use the following third-party services that may collect and process your data:

  • Google Analytics: for website analytics and usage data

  • RankMath: for website SEO management

5. Data Retention

We keep your records in accordance with the Care Inspectorate’s “Guidance on records you must keep and notifications you must make” (available here: link).

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. If you wish to make any amendments or have concerns about how your data is used, please contact us using the details below.

7. Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Contact Us

For any privacy-related queries or to exercise your rights, please contact us at:
Email: enquiries@emmas-explorers.co.uk

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.